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Common Form troubleshooting

Having issues with Airship Forms? Here are some common gotchas.

Oskar Smith avatar
Written by Oskar Smith
Updated over 2 weeks ago

Can't submit the form?

Do you have an Opt-in or Terms and Conditions field that is mandatory? Check to make sure the colours of the form aren't obscuring when the checkbox is ticked / unticked, and that you have set some appropriate text copy for the "What message should we show if someone doesn't tick to opt in?" field. This can make it appear that a form can't be submitted, but in reality the mandatory checkbox just hasn't been selected.

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