Switching on the Favourite Table / Airship connector means that each time a customer makes a booking, the customer and booking data will be automatically sent to your Airship database in real-time.
Subsequent booking updates or cancellations will also be updated in Airship, as they happen.
Getting started
To get started, provide confirmation in writing to your Favourite Table Account Manager that your data can be shared with Airship.
After confirmation has been provided, the Airship Customer Success team will request your Favourite Table Site Codes and then configure your account to automatically receive data from Favourite Table.
What data is sent to Airship?
Contact data
First name
Last name
Email
Mobile number
Opt in information
Booking data
Booking status
Booking enquiry date
Booking date
Booking location
Booking party size
This data contributes to PoP (proof of presence).
View your data in Airship
Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.
To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.
You’ll be able to select your Booking/Favourite Table Group to see contacts within that Group.
Historic Data
It is not possible to obtain historic data from the integration. If you would like your historic contacts uploading, a manual upload of contact data will be required.