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How to set up the Airship connector in Favourite Table
How to set up the Airship connector in Favourite Table

Connecting Favourite Table will give you a real-time flow of contact and booking data directly into your Airship account.

Oskar Smith avatar
Written by Oskar Smith
Updated over a week ago

Switching on the Favourite Table / Airship connector means that each time a customer makes a booking, the customer and booking data will be automatically sent to your Airship database in real-time.

Subsequent booking updates or cancellations will also be updated in Airship, as they happen.

Getting started

To get started, provide confirmation in writing to your Favourite Table Account Manager that your data can be shared with Airship.

After confirmation has been provided, the Airship Customer Success team will request your Favourite Table Site Codes and then configure your account to automatically receive data from Favourite Table.

What data is sent to Airship?

Contact data

  • First name

  • Last name

  • Email

  • Mobile number

  • Opt in information

Booking data

  • Booking status

  • Booking enquiry date

  • Booking date

  • Booking location

  • Booking party size

This data contributes to PoP (proof of presence).

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.

To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.

You’ll be able to select your Booking/Favourite Table Group to see contacts within that Group.

Historic Data

It is not possible to obtain historic data from the integration. If you would like your historic contacts uploading, a manual upload of contact data will be required.

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