How to setup the Orderpay Airship connector

Send contact data from Orderpay directly to your Airship account in real time!

Written by Anthony Moore
Updated over a week ago

Orderpay provides an Order and Pay solution that seamlessly integrates with the industry’s leading POS providers – And you can also get customer data flowing directly into your Airship account!

Getting Started

Getting set-up with Orderpay is straight forward! You'll need;

  • An Airship REST API token

  • Your Airship Account ID

  • A list of your Airship Unit IDs (locations)

Creating an API token

You'll need to create an API "Personal Access Token" for them to be able to pass data into your account securely.

To do this. you can either

A) invite your contact at Orderpay as a user to your Airship account and let them do this themselves, or;

B) you can do this on their behalf and pass the token on to them securely.

To create an API Personal Access Token, follow our guide here >

Airship Account ID

Orderpay may also require your Airship Account ID. If you're not sure what this is, please request it from our Customer Success team.

Airship Unit IDs

Orderpay will also require a list of Unit IDs (locations) in order to associate purchases with the correct locations in Airship. The Airship Customer Success team will be able to provide this list.

What data is sent to Airship?

  • Contact first name

  • Contact surname

  • Contact email address

  • Contact mobile number

  • Contact email opt in status

  • Contact unit (location of order)

  • Purchase history - unit/location

  • Purchase history - Transaction date

  • Purchase history - transaction reference

    • Purchase history - item name

    • Purchase history - item SKU

    • Purchase history - item quantity

    • Purchase history - item value

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.

To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.

Contacts will be stored in groups under each relevant unit/location with an appropriate group name depending on the type of customer purchase. The group names are configurable within Orderpay, but by default the group name will be Orderpay.

With a group name for each specific order type;

  • OrderNowPayNow

  • OrderNowPayLater

  • ClickAndCollect

  • PayAndGo

If you click into one of the groups, you'll see all contacts who made a purchase using that method.

Additionally, if you wish to view the purchase dates and line items, you can view this under View EPOS data, within a customer's record:

Having purchase history and location information allows this integration to be used as a source of Proof of Presence (PoP) data within your campaigns and insight reports.

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