Can I use emoji's in my emails? 🤔
Yes, emoji's are available to use on the Airship email builder! 😀
How do I add emoji's to my emails?💡
Log into your Airship account
Go to Emails > Build an email (or find a saved email)
Click on Text field
Using your mouse cursor click the area you want the emoji to show up
A toolbar will appear above the text box - click the happy emoji face
Now pick the emoji you want - once you've clicked one, it'll be added instantly to the text box
Short demo (GIF) -
What emoji's can I pick from? 🔍
We have a wide-range of emoji themes available to choose from:
Symbols
People
Animals and Nature
Food and Drink
Activity
Travel and Places
Objects
Flags
There's a search bar you can use to help you locate the one you're looking for.
Can I change the skin tones on the People emojis? 🎨
Currently we only have the standard yellow emojis to pick from.
Can I copy emoji's from a different place and paste them into my emails? ✂️
We recommend using the emoji's we have available within the email builder. We cannot guarantee the emoji copy from elsewhere (e.g. online) will appear correctly on the live email your customers will receive.
My saved email is showing the emoji's with random symbols and letters? 😰
Sometimes emoji's you've saved on your emails will appear as text (random symbols and numbers) when you re-visit the saved email on your Email Builder.
The emoji should appear normally on the live email you customers get. To be sure, you can send yourself a test email via the Email Builder to check it out.
Any questions or help please reach out to us on success@airship.co.uk