Airship

If your staff are having trouble loading Airship pages, you may need to whitelist your email domains.

Troubleshooting issues loading Airship pages on private or corporate networks

If your customers are having trouble accessing the Airship Data Preferences Centre, there are a couple of things you can ask them to try.

Customer Preference Centre access code not received

Experiencing poor deliverability for Hotmail addresses and use Microsoft Outlook 365? Here are some pointers to fix this issue.

Email deliverability problems for Microsoft Outlook 365 users

In this article we explain why this might be happening, and what you can do to try to resolve the problem.

Sometimes you may receive emails which are not displaying images

If you sometimes see this appear in emails, here's the reason why

Why does my email say "sent on behalf of" in some email clients?

Whitelisting Airship's IP addresses

Oskar Smith

Anthony Green

Georgina Doyle

Troubleshooting

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Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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