Getting started

Getting set-up with Orderswift is straight forward! You'll need to provide three things to them:

  • A REST API token

  • Your Airship Account ID

  • A list of your Airship Unit IDs (locations)

Creating an API token

You'll need to create an API "Personal Access Token" for them to be able to pass data into your account securely.

To do this. you can either

A) invite your contact at Orderswift as a user to your Airship account and let them do this themselves, or;

B) you can do this on their behalf and pass the token on to them securely.

To create an API Personal Access Token, follow our guide here >

Airship Account ID

Orderswift may also require your Airship Account ID. If you're not sure what this is, please request it from our Customer Success team.

Airship Unit IDs

Orderswift will also require a list of Unit IDs (locations) in order to associate purchases with the correct locations in Airship. The Airship Customer Success team will be able to provide this list.

What data is sent to Airship?

Contact first name
Contact last name
Contact address
Contact city
Contact post code
Contact email address
Contact mobile number
Contact email opt in status
Contact unit 

Purchaser history - unit/location

Purchaser history - transaction reference

Purchaser history - SKU

Purchaser history - quantity

Purchaser history - value

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.

To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.

You’ll be able to select your Orderswift Group to see contacts within that Group that have been added via the Orderswift connector.

How could you use this integration?

  • Target customers who have ordered via Orderswift for specific click and collect offers.

  • Send post order feedback emails.

  • Create Orderswift specific welcome emails.

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