Orderbee provides Order and Pay at Table solutions that seamlessly integrate with the industry’s leading POS providers.

And you can also get customer and order data flowing directly into your Airship account!

Getting started

Getting set-up with Orderbee is straight forward! You'll need to provide three things to them:

  • A REST API token

  • Your Airship Account ID

  • A list of your Airship Unit IDs (locations)

Creating an API token

You'll need to create an API "Personal Access Token" for them to be able to pass data into your account securely.

To do this. you can either

A) invite your contact at Orderbee as a user to your Airship account and let them do this themselves, or;

B) you can do this on their behalf and pass the token on to them securely.

To create an API Personal Access Token, follow our guide here >

Airship Account ID

Orderbee may also require your Airship Account ID. If you're not sure what this is, please request it from our Customer Success team.

Airship Unit IDs

Orderbee will also require a list of Unit IDs (locations) in order to associate purchases with the correct locations in Airship. The Airship Customer Success team will be able to provide this list.

What data is sent to Airship?

Contact first name
Contact email address
Contact mobile number
Contact email opt in status
Contact unit (location of order)

Purchaser history - unit/location

Purchaser history - transaction reference

Purchaser history - SKU

Purchaser history - quantity

Purchaser history - value

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.

To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.

Contacts will be stored in groups under each relevant unit/location with an appropriate group name depending on the type of customer purchase, and will be one of:

  • Orderbee - pay only

  • Orderbee - order at table

  • Orderbee - click and collect

If you click into one of the groups, you'll see all contacts who made a purchase using that method.

Additionally, if you wish to view the purchase dates and line items, you can view this under View EPOS data, within a customer's record:

Having purchase history and location information allows this integration to be used as a source of Proof of Presence (PoP) data within your campaigns and insight reports.

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