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Issuing Toggle vouchers via your Airship account
Issuing Toggle vouchers via your Airship account

If you use both Airship and Toggle you can issue Toggle vouchers to your customers via your emails

Georgina Doyle avatar
Written by Georgina Doyle
Updated over a week ago

This mechanic can be useful for automated email offers as well as one-off campaigns to issue monetary value offers to your customers. For example, why not give your customers £5 to spend on their next visit, this will drive footfall whilst educating your guests about your gift offering.

*percentage offers can't be used with Toggle codes i.e. 10% off.

What we need from you:

  1. Log into Toggle

  2. On the sidebar click on Shop and the ‘Add’

  3. Select the Gift Card option

  4. Fill in the details and set the product to ‘Private’ (so it doesn’t show up on the front-end of the Toggle shop)

  5. Save

When this is all ready, please send the following info over to success@airship.co.uk

  • Product name

  • Product ID (found at the bottom of the product after saving)

  • Expiry date

  • Image to display on the reward

  • T&Cs you would like to include

Customer journey

  1. The customer is sent an email containing your voucher link, this can be found within the email builder under special links.

2. The customer clicks on the link to access their voucher (you can choose whether this should include a QR code or not).

3. The customer then redeems their voucher in venue.

Reporting

You can use your Toggle dashboard to see how many vouchers have been assigned and how many have been redeemed across your campaign. Find more information on Toggle reporting here.

For support with setting up your Toggle campaign, get in touch with us on success@airship.co.uk.

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