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How to setup the Served Up (Theup) x Airship connector
How to setup the Served Up (Theup) x Airship connector

Send contact data from Served up directly to your Airship account in real time!

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Written by Anthony Moore
Updated over a week ago

Served Up provides an Order and Pay solution that seamlessly integrates with the industry’s leading POS providers – And you can also get customer data flowing directly into your Airship account!

Getting Started

Getting set-up with Served Up is straight forward! You'll need;

  • An Airship REST API token

  • Your Airship Account ID

  • A list of your Airship Unit IDs (locations)

Creating an API token

You'll need to create an API "Personal Access Token" for them to be able to pass data into your account securely.

To do this. you can either

A) invite your contact at Served Up as a user to your Airship account and let them do this themselves, or;

B) you can do this on their behalf and pass the token on to them securely.

To create an API Personal Access Token, follow our guide here >

Airship Account ID

Served Up may also require your Airship Account ID. If you're not sure what this is, please request it from our Customer Success team.

Airship Unit IDs

Served Up will also require a list of Unit IDs (locations) in order to associate purchases with the correct locations in Airship. The Airship Customer Success team will be able to provide this list.


What data is sent to Airship?

  • Contact first name

  • Contact surname

  • Contact DOB

  • Contact Gender

  • Contact email address

  • Contact mobile number

  • Contact email opt in status

  • Contact unit (location of order)

Basket level data is now part of this integration, and Airship will not know item level purchase data.

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.

To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.

Contacts will be stored in groups under each relevant unit/location under the group name `ServedUp - order`

If you click into the group, you'll see all contacts who made a purchase using that method.

This integration will also provide a source of Proof of Presence (PoP) data within your campaigns and insight reports.

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