Occasionally corporate email addresses may have trouble receiving emails sent from the Airship platform, this can be down to the fact that Airship is sending on behalf of the companies domain which can end up hitting firewalls and spam filters.

For example, if we were to send an email to georgina@airship.co.uk from hello@news.airship.co.uk this could look suspicious to the airship domain.

To get around this problem you can mark your domain as safe within your corporate network, you can find the domain if you login to your Airship account and head to settings > branded domain.

Another step that can be taken to prevent this happening is to whitelist our pool of IP addresses, you can find these below.

IP addresses from Airships main IP pool:

199.15.226.220

199.15.226.249

199.15.227.5

156.70.89.114

199.15.227.31

156.70.89.151

156.70.89.124

156.70.89.143

156.70.89.108

156.70.89.147

199.15.227.71

156.70.89.119

156.70.89.111

156.70.89.149

156.70.89.144

156.70.89.148

156.70.89.116

156.70.89.142

156.70.89.152

156.70.89.132

199.15.226.235

156.70.89.156

156.70.89.137

156.70.89.126