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What is Airship reports?

Learn what Airship reports is and how to find it

Written by Stephen Evans

Introduction

Airship reports is your go-to place for viewing and downloading data from your Airship account.

Whether you want to see how a campaign performed, check on your contacts, or keep track of voucher redemptions, reports gives you the numbers to make informed decisions about your marketing.


Where to find the reports

To find the Airship reports, log into Airship, click Insights and then Reports. This will open in a new tab in your browser.


What's in there? πŸ—‚οΈ

Once you're in, you'll see a list of categories down the left-hand sidebar. Each one contains different reports you can run. The categories are:

  • ⭐ Favourite Reports

  • πŸ”₯ Popular

  • πŸ‘₯ Contacts

  • πŸ“ˆ Trends

  • πŸ“§ Campaigns

  • πŸ“ Proof of Presence

  • 🎟️ Vouchers

  • πŸ“€ Exports

  • πŸ’¬ Feedback

  • πŸ”’ GDPR

  • βš™οΈ Admin

  • ✏️ Create Report

Don't worry if that looks like a lot - we've got guides that break down each section so you know exactly what's there and what it does.


Who can access reports on my account? πŸ”

Anyone on the Airship support team can access and download your reports if you've asked for help.

For your own team, it comes down to permissions. Users will need the Reports permission switched on in their role to be able to access this area.

To check who has access, go to Settings > Users & Roles > Manage Roles and look for the Reports option. You can then cross-reference this with the users listed under Manage Users to see who can get in.

Want to know more about setting up users? Check out our guide: How to set up and manage user accounts.


Need help or have questions? Reach out to us at success@airship.co.uk

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