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What are Airship reports?πŸ“Š

Here's a brief guide about reports on Airship

Written by Stephen Evans

Airship Reports is your go-to place for viewing and downloading data from your Airship account.

Whether you want to see how a campaign performed, check on your contacts, or export data for your records, reports has you covered.

To get there, log into Airship, click Insights and then Reports. This will open in a new tab in your browser.


What's in there? πŸ—‚οΈ

Once you're in, you'll see a list of categories down the left-hand sidebar. Each one contains different reports you can run. The categories are:

  • ⭐ Favourite Reports

  • πŸ”₯ Popular

  • πŸ‘₯ Contacts

  • πŸ“ˆ Trends

  • πŸ“§ Campaigns

  • πŸ“ Proof of Presence

  • 🎟️ Vouchers

  • πŸ“€ Exports

  • πŸ’¬ Feedback

  • πŸ”’ GDPR

  • βš™οΈ Admin

  • ✏️ Create Report

Don't worry if that looks like a lot - we've got guides that break down each section so you know exactly what's there and what it does.


Who can access reports on my account? πŸ”

Anyone on the Airship support team can access and download your reports if you've asked for help.

For your own team, it comes down to permissions. Users will need the Reports permission switched on in their role to be able to access this area.

To check who has access, go to Settings > Users & Roles > Manage Roles and look for the the roles that include a Reports option.

You can then cross-reference this with the users listed under Settings > Users & roles > Manage Users to see who can get in.

Related guide:

Want to know more about setting up users? Check out our guide: How to set up and manage user accounts.


Need help or have questions? Reach out to us at success@airship.co.uk

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