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How to set up Airship connector in Fydelia
How to set up Airship connector in Fydelia

If you use Fydelia as your WiFi provider, you can switch on a connector with Airship

Oskar Smith avatar
Written by Oskar Smith
Updated over a week ago

Switching on the Fydelia / Airship connector means that each time a customer connects to your WiFi, the customer and WiFi data will be automatically sent to your Airship database.

Getting started

To get started, get in touch with your Fydelia Account Manager. Provide confirmation in writing to your Account Manager that your data can be shared with Airship.

Your Fydelia Account Manager will then let Airship know that they require API access to send data to your Airship database.

Airship will send the necessary API details to Fydelia who will switch on the connector for your account.

Data is sent in near real-time to your Airship database when a customer connects to your WiFi.

What data is sent to Airship?

  • Contact - First name

  • Contact - Last name

  • Contact - Email address

  • Contact - Email opt in

  • WiFi transaction - Hot Spot Name

  • WiFi transaction - AP MAC Address

  • WiFi transaction - Mime Type

  • WiFi transaction - Interaction Type

  • WiFi transaction - Interaction Date/Time

PoP is also created when a contact is received.

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to "Folders & Groups".

To access your Contact Folders in Airship, scroll down to “Contacts” in the main menu and select “Folders & Groups”.

You’ll be able to select your Wifi Group to see contacts within that Group that have been added via the Fydelia connector.

Historic Data

It is not possible to obtain historic data from the integration. If you would like your historic contacts uploading, a manual upload of contact data will be required (this file can be downloaded from the Fydelia Portal).

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