Getting Started
To get started, get in touch with your Roller Account Manager. Provide confirmation in writing to your Account Manager that your data can be shared with Airship.
The integration will run in near real time, and update your database.
In order to set up the Roller integration, you will need the following details from Airship;
Airship Personal Access Token (Read + Write)
Airship Account ID
Airship Unit IDs
A unique URL link for each location to send us the contact data to
What data is sent to Airship?
Data is sent to Airship when a customer makes a booking. The booking date will count as a PoP (proof of presence). A list of fields that Airship captures are:
Contact fields
First Name
Last Name
Mobile Number
Email Address
Date of Birth
Email Opt-in
Address
City
Postcode
Booking info
Booking source
Party size
Booking status
Booking date/time
Booking reference
Booking comments
Purchases
Purchase transaction reference
Item name
Item SKU
Item quantity
Item price
View your data in Airship
Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating Audiences > Folders & Groups.
All the data will flow into the folder called ‘Roller Bookings’ and then added to a relevant group:
Each contact associated with a booking (i.e. not a purchase type) will be added to a group called ‘Booker’
Each contact associated with a purchase will be added to a group ‘Purchaser-Online’ (if their booking source is Online) and ‘Purchaser-In-Venue’ (if their booking source is In-Venue)
Each contact associated to Waiver will be added to a group under the folder called ‘Waivers’.
Historic Imports
It is not possible to obtain historic data from the integration at the moment. If you would like your historic contacts uploading, a manual upload of contact data will be required.