Can I use emojis in my emails? 🤔
Yes, emojis are available to use on the Airship email builder! 😀
How do I add emojis to my emails?💡
Log into your Airship account
Go to Emails > Build an email (or find a saved email)
Click on Text field
Using your mouse cursor click the area you want the emoji to show up
A toolbar will appear above the text box - click the happy emoji face
Now pick the emoji you want - once you've clicked one, it'll be added instantly to the text box
Short demo (GIF) -
What emojis can I pick from? 🔍
We have a wide-range of emoji themes available to choose from:
Symbols
People
Animals and Nature
Food and Drink
Activity
Travel and Places
Objects
Flags
There's a search bar you can use to help you locate the one you're looking for.
Can I change the skin tones on the People emojis? 🎨
Currently we only have the standard yellow emojis to pick from.
Can I copy emoji's from a different place and paste them into my emails? ✂️
We recommend using the emojis we have available within the email builder. We cannot guarantee the emoji copy from elsewhere (e.g. online) will appear correctly on the live email your customers will receive.
Why is my emoji showing as random text or code? 😰
If you see a string of symbols and numbers (like 🌭) when previewing your email on the Airship dashboard instead of an emoji, don’t worry! Your email most likely isn't broken.
Emojis are stored as short snippets of code (like 🌭) within the HTML of your email. Occasionally, your web browser might show you this code instead of the emoji icon while you're building your email or looking at a preview.
The emoji should appear normally on the live email you customers get. To be sure, we advise that you send yourself a test email via the Email Builder to check how the emoji's format when it lands in your inbox.
To be sure your emoji will show up on your emails, just use the standard emojis found in our picker. Very new or obscure emojis can sometimes struggle to load on older versions of email clients or older smartphones.
