About Airship (brief)
Airship is a data-driven hospitality CRM (Customer Relationship Management) and marketing automation platform.
We help operators to...
Centralise their guest data
Understand visit behaviour
Drive frequency through automated, personal communication
Check our website out here.
Airship has a sister brand called Toggle, which is a gift card and e-commerce platform. When you use both together, you can automatically drop gift cards or rewards directly into your customers' inboxes based on their behaviour - creating a powerful loop of loyalty and sales.
Check the Toggle website here.
Centralise your data
Hospitality data is often scattered across different systems. Airship integrates with over 80+ hospitality tech providers (EPOS, WiFi, Bookings, and Toggle) to pull all your guest information into one "single source of truth."
Proof of Presence (PoP)
Our ground-breaking PoP technology tracks when, where, and how often your guests actually visit your venues. This allows you to move beyond "clicks and opens" and see the real-world impact of your marketing on footfall.
Automation & Journeys
Set up "Digital Guest Journeys" that run in the background. Whether it's a "Welcome" sequence for new sign-ups, a "Birthday" treat, or a "We Miss You" email to lapsed guests, Airship does the heavy lifting to get people back through your doors.
Segment & Broadcast
Use our powerful audience builder to filter your database by age, gender, location, or visit history. You can then send beautiful, branded Email and SMS broadcasts directly from the platform - no need for a separate email provider.
Support on tap
Our Customer Success team are hospitality specialists. We offer:
Weekly Training Calls: Join our sessions to master the dashboard
The Academy: A wealth of guides and videos to help you get the most out of your CRM.
Unlimited Support: We don't charge you for asking questions; we're here to help you grow.