If you need to resend a specific email to a contact, you can do this quite easily in Airship. This is useful if a guest needs a copy of an email, for example a voucher email or similar.

Here’s how you can do this in Airship.
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1 - Search for the contact by email using the quick search link on the Airship overview / home page:

(or use: Audiences > Create Audience > Narrow Search by Personal Details. )

2 - Now you are on the contact's profile page, click View Sent Broadcasts to view the specific emails the contact has been sent.

3 - Here you can filter your search by date or message type and verify the contact has indeed received the email. 

4 - To resend a copy of a specific email, click the Resend button.

5 - If you cannot see the email the guest was expecting in the list of sent broadcasts, then the guest was not ever sent the email.

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