Fees
Centegra will charge the following to setup and monitor the integration;
Single £250 set up fee per group
Ongoing £15 per unit, per month
Getting Started
Decide what promotion to offer your customers
Unique codes can be used for automated journeys or one-off campaigns. Unique codes are a great incentive to encourage customers to re-visit and are also a great way to reward your customers. Unique codes are often used as part of automated welcome and birthday journeys.
Ask your Cinchio Solutions account manager to set up the campaign & setup a prefix
Cinchio Solutions will set up the campaign in their system and generate you prefix for the offer. This prefix will need to be provided so you can generate the codes on Airship.
Distribute unique codes to your customers
Unique codes can be distributed to your customers using the Airship Unique Code Issuance System, which allows you to send links to your customers so that they can retrieve their code.
You may want to use the codes as part of a trigger journey (i.e. Welcome/sign ups) or Ad Hoc campaign (i.e. Fathers Day). Follow this guide on how to create the reward URL that you can embed in your emails.
QR codes can also be used as a distribution method, allowing customers to scan and retrieve their unique codes conveniently.
Redemption
When a customer visits one of your venues with a code, this can be redeemed on the till. If the offer is valid, it will be redeemed in Airship.
Airship will act as the gatekeeper for if the voucher code is valid, or has been used. The responses which Airship will return are;
Voucher code being valid, and you can redeem it
Voucher code has already been redeemed
Voucher code doesn't exist
If the code is valid, Centegra will apply the relevant promotion to the customers basket.