How to set up the Ordr Airship connector

Send your Ordr powered pay at table or order data into your Airship account in real-time.

Written by Anthony Moore
Updated over a week ago

Ordr provides Order and Pay at Table solutions that seamlessly integrate with the industry’s leading POS providers.

And you can also get customer and order data flowing directly into your Airship account!

Getting started

Getting set-up with Ordr is straight forward! You'll need to provide three things to them:

  • A REST API token

  • Your Airship Account ID

  • A list of your Airship Unit IDs (locations)

Creating an API token

You'll need to create an API "Personal Access Token" for them to be able to pass data into your account securely.

To do this. you can either;

A) Invite your contact at Ordr as a user to your Airship account and let them do this themselves, or;

B) You can do this on their behalf and pass the token on to them securely.

To create an API Personal Access Token, follow our guide here >

Airship Account ID

Ordr will also require your Airship Account ID. If you're not sure what this is, please request it from our Customer Success team.

Airship Unit IDs

Ordr will also require a list of Unit IDs (locations) in order to associate purchases with the correct locations in Airship. The Airship Customer Success team will be able to provide this list.

What data is sent to Airship?

  • First name

  • Surname

  • Gender

  • Mobile number

  • Email opt-in

  • Mobile opt-in

  • Purchase transaction reference

  • Purchase unit

  • Purchase transaction date

    • Item description

    • Item SKU reference

    • Item quantity purchased

    • Item value

This data contributes to PoP (proof of presence).

View your data in Airship

Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.

To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.

Contacts will be stored in groups under each relevant unit/location with an appropriate group name ‘Ordr

If you click into the groups, you'll see all contacts who made a purchase through the Ordr platform.

Additionally, if you wish to view the purchase dates and line items, you can view this under View EPOS data, within a customer's record:

Did this answer your question?