5 Loyalty provides Order and Pay at Table solutions that seamlessly integrate with the industry’s leading POS providers.
And you can also get customer and order data flowing directly into your Airship account!
Getting started
Getting set-up with 5 Loyalty is straight forward! You'll need to provide three things to them:
A REST API token
Your Airship Account ID
A list of your Airship Unit IDs (locations)
Creating an API token
You'll need to create an API "Personal Access Token" for them to be able to pass data into your account securely.
To do this. you can either;
A) Invite your contact at 5 Loyalty as a user to your Airship account and let them do this themselves, or;
B) You can do this on their behalf and pass the token on to them securely.
To create an API Personal Access Token, follow our guide here >
Airship Account ID
5 Loyalty will also require your Airship Account ID. If you're not sure what this is, please request it from our Customer Success team.
Airship Unit IDs
5 Loyalty will also require a list of Unit IDs (locations) in order to associate purchases with the correct locations in Airship. The Airship Customer Success team will be able to provide this list.
What data is sent to Airship?
5 Loyalty will instantly send .
First name
Surname
DOB
Email opt-in
Membership number
Purchase transaction reference
Purchase unit
Purchase transaction date
Basket data
Item descriptionItem
SKU reference
Item quantity purchased
Item value
View your data in Airship
Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.
To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.
From here you can select a specific location, and will see a group called '5Loyalty App' - which will contain all contacts from the 5 Loyalty platform for the selected venue. You can further drill into the customers Orders by going to the EPOS tab against the contacts profile.