Getting started
Getting set-up with Kobas is straight forward! You will need to head to your Kobas account Administration > Integration Settings > CRM. Once checked you will see the API integration credentials.
You will then need to press the Copy button (two pieces of paper) and it should have following details:
Kobas client_id
Kobas client_secret
Kobas company_id
A list of your Kobas venue IDs*
Once you have all this in place, get in touch with your Airship Customer Success contact and we'll handle the rest.
*Note, we can get the venue IDs from the API if required
How it works
We currently only get purchase data where there is a known contact associated to the record (i.e. via Kobas Loyalty).
For a later phase, we are looking at identifying anonymous purchase data (see here) back to a customer based on if a Gift card or Voucher code was used with the transaction.
What data is sent to Airship?
Contact title
Contact first name
Contact surname
Contact email address
Contact mobile number
Contact Date of Birth
Contact email opt in status
Contact address
Contact City
Contact Postcode
Contact unit (location of order)
Purchase- unit/location
Purchase - transaction reference
Purchase - Order type
Purchase - Items
Purchaser history - SKU
Purchaser history - quantity
Purchaser history - value
Purchaser history - description
View your data in Airship
Once the connector is enabled, you will be able to see data flowing into your Airship account, by navigating to Folders & Groups.
To access your Contact Folders in Airship, scroll down to Contacts in the main menu and select Folders & Groups.
From here you can select a specific location, and will see a folder called Kobas and a group called Purchases.
Which will contain all contacts from the Kobas platform.
Having purchase history and location information allows this integration to be used as a source of Proof of Presence (PoP) data within your campaigns and insight reports.