Getting Started
Make sure you’ve done a test send first before sending the email.
Once you are happy with the email and you are ready to send it, click
Email Campaigns > Broadcast > Create newYou will then need to click on ‘Narrow Search by Inclusions’.
Targeting on the number of PoPs
You can now target your customers based on how many times they have visited you over a certain amount of time and in specific locations if you want to narrow it down.
Under ‘Narrow Search by Inclusions’, go to PoPs search criteria and select the X number of PoPs you want the guests to have in the last Y days, or between the specific dates. For example, you might want to send an email to everyone who had more than 2 PoPs in Sheffield last week or you could target those guests who have visited you 10 times in the last 2 months with Loyalty offers and so on.
Targeting on Assumed Spend
If you don’t have a purchase data integration set up, you can still target your guests based on how much of assumed spend they have spent with you over a certain period of time - like in the screenshot below.
Note that assumed spend is set to be £19.95 per cover per visit and if you want that to be updated, contact Customer Success team who will be able to amend it for you.
Trigger by Booking type
This is useful for anyone who has specific booking types, for example if your venue has different golf courses that people can book, you will be able to send triggered emails based on the golf course the guest has booked.
Please note that it will depend on the booking integrations you have as not all integrations support specific booking types. In such cases, the “general booking” type will appear on the list only.