Creating and Sending

Targeting customers without a DOB attached to their contact record.

Collect more DOB's for your Birthday marketing!

Written by Georgina Doyle
Updated over a week ago

Ability to target based on Feedback sentiment

Target your customers based on the feedback they have given after visiting your venues.

Written by Georgina Doyle
Updated over a week ago

Using Airships Inclusion and Exclusion tools

How to effectively target your customers using Airships search tools.

Written by Georgina Doyle
Updated over a week ago

How to send a test send

Before you send your campaign you’ll need to test your email to ensure everything is correct and good to go!

Written by Georgina Doyle
Updated over a week ago

How to utilise Airship's unique code mechanic in your emails

You’ve got your unique code mechanic, here’s how to test this and include unique codes in your email campaigns.

Written by Georgina Doyle
Updated over a week ago

How to use Airship’s simple search feature.

How to create your Audience with Airship's simple search

Written by Georgina Doyle
Updated over a week ago

How to create and save an email

Here’s how to create and save an email - for the purposes of sending it later, or setting up an automated broadcast.

Written by Oskar Smith
Updated over a week ago

How to send an email

Step by step guide to sending an email in Airship's console

Written by Georgina Doyle
Updated over a week ago

How to create links in emails

Adding links to text and images

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Written by Megan Carrington
Updated over a week ago

How to send an SMS in Airship

Want to target your database with an SMS campaign? Here’s how.

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Written by Anthony Green
Updated over a week ago

Viewing, updating and and cancelling scheduled emails

Emails that are scheduled but not yet sent can be viewed, updated or cancelled. Here’s how.

Written by Oskar Smith
Updated over a week ago

Airship templates and blocks explained

Get to grips with managing blocks in our email builder to create the email you want

Written by Andrew Whiteley
Updated over a week ago

Using Suppression and Inclusions

Understand how you can use suppressions and inclusions when sending email campaigns ad

Written by Lorna Fox
Updated over a week ago

How do I check the results of the split test send?

Everything you ever wanted to know about checking the results of a subject line split test send.

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Written by Megan Carrington
Updated over a week ago

Re-targeting contacts based on previous email interactions

How to resend an email to contacts who did or didn’t take an action on a previous email broadcast...

Written by Oskar Smith
Updated over a week ago

How to send a split test email

One way to test your customers' preferences and increase the chances to get higher read rates.

Written by Oskar Smith
Updated over a week ago

How to use Airship’s engagement milestones

Fancy giving your engagement milestones a whirl to target particular segments? Here’s how.

Written by Oskar Smith
Updated over a week ago

How to use mailto links in the Airship email builder

Want to stick an email address in your body copy or call to action button? Here’s how to use the mailto link in Airship’s email builder.

Written by Oskar Smith
Updated over a week ago

Resend a lost email to a contact

Resolve guest relation issues by resending a lost email

Written by Oskar Smith
Updated over a week ago

How to target specific postcodes using Advanced Search

Send location specific and tailored content to your customers!

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Written by Anthony Green
Updated over a week ago

Troubleshooting: email still has frames that need content

How to send an email where there are frames that still need content.

Written by Oskar Smith
Updated over a week ago

How the Spam Check tool works

How to check if your email looks like spam.

Written by Georgina Doyle
Updated over a week ago

How to create merged content

Airship allows you to set up content, specific to a unit, that can be merged in automatically to any emails that you send.

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Written by Anthony Green
Updated over a week ago

How to use merge tags in your email campaigns

In this article, you'll learn about merge tags and the ways in which you can use them to personalise your email campaigns.

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Written by Anthony Green
Updated over a week ago

The golden rules for email marketing

A few little helpful tips for putting together winning email campaigns which are error-free, super engaging and look beautiful.

Written by Oskar Smith
Updated over a week ago

Designing for email

What to watch out for

Written by Georgina Doyle
Updated over a week ago

Why do we not issue unique codes directly into emails?

Ever wondered why we don’t stick unique codes directly into the body of your email?

Written by Oskar Smith
Updated over a week ago

Image recommendations for Airship emails

Follow these guidelines to ensure images in your emails always look great

Written by Georgina Doyle
Updated over a week ago

Design tips: How do I make my emails less blocky?

A simple way to spruce up your emails

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Written by Megan Carrington
Updated over a week ago

Top tips for writing subject lines and body content for your emails

A few little helpful tips for writing winning subject lines and engaging body content which will maximise your email read and click rates.

Written by Oskar Smith
Updated over a week ago

Using preheaders in your emails

Why preheaders are important and best practice for using them

Written by Oskar Smith
Updated over a week ago