This feature allows contacts, when unsubscribing, to choose whether they want to opt out of emails from a specific location or from the entire account.
With this feature enabled, a unit dropdown will appear on the Unsubscribe page.
Account-Level Opt-Out: If someone unsubscribes from the entire account, their email opt-in will be set to "N," and they will no longer receive any emails from the account.
Unit-Level Opt-Out: If someone opts out of emails from a specific location, they will continue to receive emails from the account but not from that particular location.
Viewing Status
You can view opt-out statuses on the dashboard. If you go on a contact's profile page, a new button will appear where you can see if they are subscribed to particular locations:
Reporting
A new report, Unit Level Unsubscribe, shows all contacts who have unsubscribed during a specified time period. The report includes the time of the unsubscribe and the locations they are currently unsubscribed from.
