Airship

Learn about spam trap addresses, why they are bad for your sending reputation and what to do about them.

Spam traps and how to avoid them

How to take a look at how many adoring fans you’ve accumulated using the Airship Console.

How to check your database size

Got someone you need to add to your database? Here’s how.

How to add contacts to your Airship database

Airship has an interface to display WiFi interactions made by a customer.

How to view WiFi data in Airship

Got a customer record you need to amend or unsubscribe? Here’s how to do it.

Updating or unsubscribing a contact

How to use the Audience Exporter tool

Allowing customers to choose whether to opt out by location or account

Unit Level Unsubscribe

Oskar Smith

Anthony Green

Grace Fisher

Customer Data

Here's a step by step guide to adding an Airship form to your Wordpress website.

How to add an Airship form to your Wordpress site.

Forms. They are often the first thing a potential member of your database will see, so they’ve got to be right.

Working with sign up forms in Airship

We’ve built a Data Preferences tool that allows your customers to view, amend, export and delete their data and consents.

Introducing the Airship Data Preferences Centre

Airship and Toggle use a number of third party software and sub processors in order to provide our platform service.

Third party software and subprocessors

Andrew Whiteley

Patrick Mackintosh

Forms and GDPR

Airship can store a huge variety of data. Here's an overview...

What kind of data can Airship store?

All you need to know about how to have and maintain a clean database.

Cleaning your data

If you have data outside Airship that you need to import, here’s how to do it.

Uploading data into your Airship account

Learn how to keep your data organised using Groups and Folders.

Working with groups and folders

The Folders & Groups interface gives you a wealth of information. But what do all the numbers mean?

Understanding the numbers on the Folders & Groups screen

In Airship, you’ll see us refer to Active and Deactive contacts. What do we mean by this? Find out here.

Active vs Deactive contacts

All you need to know about duplicates and contact merge.

Working with duplicate contacts

Files can be transferred to Airship by SFTP, this article shows you the steps to get started.

How to transfer files to Airship

Importing and managing your data

Find answers and get help from Intercom Support and Community Experts

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