Introduction
Sometimes you might get a request from a customer to remove them from your database. It's important to do this to do this promptly (within a month) to be GDPR compliant.
Fortunately, it's quick and easy to do on your Airship account.
Related guides:
How to delete a contact
Log into Airship
On the Overview page search for the contact using the contact search bar
Click the search symbol or press Enter on your keyboard to search the contact
Now on the contact's profile, scroll to the bottom and click the red Delete contact button (bottom right).
Select OK on the pop-up confirmation that'll appear at the top of the page
Note: Deleting a contact is permanent. If the customer has requested you stop certain communications, consider updating their Opt-in status instead.