Airship

Want to see how your email campaigns are performing? Here's how!

How to use Email campaign overview report

There's lots of different ways to see how your emails are performing, here's a breakdown of your options.

Email Stats Explained

This article talks you through using tags in emails, how to report on them and why it’s really quite handy.

How to use email tags and how to report on them

Follow our guide for a quick and easy way to measure the success of your email campaigns.

Visual Email Campaign Reporting

What reporting can I see for my SMS campaigns?

SMS Reporting

Find out more about how to use your email conversion rate report

Airship conversion rate report

Read rates and iOS15's changes to user privacy

Understand which campaign reports to run for the information you need

Reporting for all email sends

Oskar Smith

Grace Fisher

Georgina Doyle

Reporting & Insights

How to take a look at how many adoring fans you’ve accumulated using the Airship Console.

How to check your database size

Find out how to add a single contact (guest) to your Airship database.

How to add a contact (guest) to your Airship database (📽️)

Airship has an interface to display WiFi interactions made by a customer.

How to view WiFi data in Airship

How to use the Audience Exporter tool

Allowing customers to choose whether to opt out by location or account

Unit Level Unsubscribe

Sometimes a contact will need to be removed from a group - here's a way to do this.

How to remove a contact from a specific group

Sometimes you'll need to add a contact to a group - here's how to do this.

How to add a contact to a specific group

Need to delete a contact on your Airship database? Here's how.

How to delete a contact

Anthony Green

Customer Data

Here's a step by step guide to adding an Airship form to your Wordpress website.

How to add an Airship form to your Wordpress site.

We’ve built a Data Preferences tool that allows your customers to view, amend, export and delete their data and consents.

Introducing the Airship Data Preferences Centre

Patrick Mackintosh

Forms

Airship can store a huge variety of data. Here's an overview...

What kind of data can Airship store?

All you need to know about how to have and maintain a clean database.

Cleaning your data

If you have data outside Airship that you need to import, here’s how to do it.

Uploading data into your Airship account

Learn how to keep your data organised using Groups and Folders.

Working with groups and folders

The Folders & Groups interface gives you a wealth of information. But what do all the numbers mean?

Understanding the numbers on the Folders & Groups screen

In Airship, you’ll see us refer to Active and Deactive contacts. What do we mean by this? Find out here.

Active vs Deactive contacts

All you need to know about duplicates and contact merge.

Working with duplicate contacts

Importing and managing your data

Find answers and get help from Intercom Support and Community Experts

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